We will aim to process a withdrawal request within 5 business days. Once the request has been processed it will then typically take 6 to 8 business days to reach your bank account, depending on your bank’s processing times

Withdrawal requests must be submitted through your adviser

Yes, the minimum amount for a single withdrawal is $1000.00 or currency equivalent. The minimum amount for a regular quarterly withdrawal is $500.00 or currency equivalent/$2000.00 or currency equivalent per annum.

Deposits typically take 2 to 10 business days, depending on the amount and the required supporting documentation.

Dividend payments are processed upon receipt from Pershing, which reconciles payments from fund managers before crediting client accounts. This process takes a maximum of 10 business days.

Your adviser submits trade requests through our platform. These are then processed by BNY Mellon’s Pershing Securities International Limited, which executes trades based on its Best Execution Policy

No, only authorised financial advisers are permitted to buy or sale investments

The Service reports and facilitates investment in US Dollars (USD), Sterling (GBP), Euros (EUR), Swiss Franc (CHF), Australian Dollars (AUD), and Hong Kong Dollars (HKD)

Yes, the investment options that we make available must be approved by the platform and must align with MiFID II standards.

The Novia Global platform aims to cater for every investment appetite, enabling you to choose from a wide range of funds and fund managers across a variety of asset classes