What types of investments are available?

Posted March 25, 2026

The Novia Global platform aims to cater for every investment appetite, enabling you to choose from a wide range of funds and fund managers across a variety of asset classes. These include equities, bonds, alternatives and exchange-traded funds.

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Are there supporting materials available for advisers?

Posted March 25, 2026

Yes, advisers have access to guides, brochures, and other resources. The full list of supporting materials is available in our secure website, under the Support tab.

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Can I request product/platform training?

Posted March 25, 2026

Yes, training sessions can be scheduled via the Sales Team to ensure you are fully equipped to use the platform.

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How can I register with Novia Global Europe as an adviser?

Posted March 25, 2026

A dedicated representative will assist you in collecting and submitting the required regulatory documents for internal review

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What are the operating hours for support?

Posted March 25, 2026

Our team is available Monday to Friday, 8:00 AM – 5:00 PM UK time.

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Who provides your operating systems?

Posted March 25, 2026

Our core operating system is delivered by our IT partners GBST. GBST have been operating for over 30 years
and have established themselves as one of the market leading providers of IT systems.

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Where is clients’ money held?

Posted March 25, 2026

Clients’ funds are held in segregated client accounts with reputable EU-regulated financial institutions in accordance with regulatory requirements.

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Who are your custodians?

Posted March 25, 2026

Custody of assets is held with Pershing (Ireland) Limited, a subsidiary of The Bank of New York Mellon
Corporation (BNY Mellon). Pershing provides global execution services to multiple asset classes across the UK,
Europe, US and Asia.

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How secure is the platform?

Posted March 25, 2026

The platform uses advanced encryption and security protocols to ensure all client data and transactions are
protected. Multiple layers of security are in place to detect and prevent suspicious activity, and we work with
third-party security specialists to conduct regular security assessments.

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How does CySEC regulation impact operations?

Posted March 25, 2026

Under CySEC oversight, we must comply with MiFID II standards, ensuring fair client treatment, transparency,
and high ethical standards in our European offerings.

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