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How long does a withdrawal take?
We will aim to process a withdrawal request within 5 business days. Once the request...
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How do I request a withdrawal?
Withdrawal requests must be submitted through your adviser
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Can I request a withdrawal from my investment?
Yes, the minimum amount for a single withdrawal is $1000.00 or currency equivalent. The minimum...
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How long does it take for deposits to reflect in my account?
Deposits typically take 2 to 10 business days, depending on the amount and the required...
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How do dividends work?
Dividend payments are processed upon receipt from Pershing, which reconciles payments from fund managers before...
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How are trades executed?
Your adviser submits trade requests through our platform. These are then processed by BNY Mellon's...
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Can I buy or sale investments?
No, only authorised financial advisers are permitted to buy or sale investments
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Which currencies can I invest in?
The Service reports and facilitates investment in US Dollars (USD), Sterling (GBP), Euros (EUR), Swiss...
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Are there any restrictions on the type of assets that are available?
Yes, the investment options that we make available must be approved by the platform and...
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What types of investments are available?
The Novia Global platform aims to cater for every investment appetite, enabling you to choose...
