Your adviser has made a great choice
Is your financial adviser using Novia Global Europe? Find out why they’ve made a great choice for managing your investments.
Looking for something? Browse our Support Hub by popular topics, resources and insights
Looking for something? Browse our Support Hub by popular topics, resources and insights
Looking for something? Browse our Support Hub by popular topics, resources and insights
Helping your adviser to help you
You and your adviser have clear goals for your financial future. We are here to help bring them to life.
As an adviser-led platform, Novia Global Europe do not offer advice. We provide the technology that empowers your adviser to find the most suitable investments for your ambitions, monitor their performance and complete important administrative processes.
To open an account, you’ll need to work with a financial adviser who already holds Terms of Business with us. We’re not able to support clients who wish to manage their investments independently.
To ensure we remain impartial, we don’t recommend or provide a list of advisers. If you already have an adviser in mind, you’re welcome to share their details with us and we’ll confirm whether they hold Terms of Business with us.
Discover our Support Hub
An intelligent hub to find information on anything related to investment management, client relations and getting the best from our platform. Webinars. Video guides. Regulatory documentation. Start your search below. Because knowledge is for sharing.
Support Hub
Over 5,000 investment opportunities
By using Novia Global Europe, your adviser puts over 5,000 investment opportunities at your fingertips – including ETFs, unitised solutions and ethical investments. And because we offer multi-currency support, you can buy in to promising opportunities in markets all over the globe.
Helping your adviser to help you
You and your adviser have clear goals for your financial future. We are here to help bring them to life. As an adviser-led platform, we provide the technology that empowers your adviser to find the right investments for your ambitions, monitor their performance and complete important administrative processes.
Monitor your investments
When your adviser manages your investments through Novia Global Europe, you get your own client area. Sign in and you can monitor your investment performance and delve into data on the composition of your portfolio.
Access key documentation on your investments and make light work of admin by adding digital signatures when needed.
You can sign in to your account on any device – all you need is an internet connection. Once your adviser has opened your account you will receive an invitation by email to create your password and sign in. Simple. (If you think you should already have an account, speak to your adviser. Or get in touch with us.)
Your money is in safe hands
All client monies are held in full accordance with MiFID regulations in segregated accounts under separate nominee names, protected by Acknowledgement Letters signed by HSBC.
This means that if something unexpected happens to Novia Global Europe, our creditors would not have any legal right to client monies. Nor could we use them to cover Novia Global Europe’s obligations.
As for the security of the platform, resilience has been built into the design of our cloud infrastructure – with all backups immutable and encrypted. Firewalls, access control lists and antivirus measures further secure the network. And we maintain the integrity of our security measures with regular penetration testing. In short: you can feel complete confidence that the Novia Global Europe platform is kept safely under lock and key.
Extra support whenever you need it
Life can be unpredictable – and sometimes health or other personal circumstances can make financial decisions more challenging. If you ever need additional support, you are welcome to contact us and we will make sure your adviser handles your wishes with care, clarity and respect.
An award-winning platform*
When it comes to managing your money, you deserve to feel confident that your adviser is using a platform that can be trusted. That’s a privilege we take seriously, which is why we were delighted to be named ‘Platform of the Year 2025’ by International Adviser as well as scooping the Investment International award for ‘Best International Platform 2025’.
*Awards were received by our UK-operated platform business and reflect the historical performance of that entity. The CySEC-regulated platform operates independently but benefits from established platform experience.
The Client Portal
Sign in and you can monitor your investment performance and delve into data on the composition of your portfolio.
Access key documentation on your investments and make light work of admin by adding digital signatures when needed.
Click here to download more information
Any questions?
Below you can look through our most commonly asked questions, but if you have any queries about Novia Global Europe or the activation of your client account, it’s best to reach out to your adviser in the first instance. Otherwise get in touch with our team and we will do what we can to help.
Frequently Asked Questions
Who are Novia Global Europe?
Novia Global Europe is a MiFID-compliant online platform provider. We provide your financial adviser with access to a wide range of funds, Discretionary Fund Managers, and the tools their require to create and manage your investments efficiently and easily.
Who regulates Novia Global Europe?
Our wealth management platform within the EU is regulated by the Cyprus Securities and Exchange Commission (CySEC) and operates under MiFID II Regulations.
Who do I contact for account-related queries?
Please reach out to your financial adviser or our Client Support team at [email protected]
Is my money safe?
Yes, your funds are held in segregated client accounts with reputable EU-regulated financial institutions
How can I register with Novia Global Europe?
Registration must be completed through a registered financial adviser who is approved to use our platform
Are my personal details and documents secure?
Yes, we comply with GDPR and employ multiple security layers, encryption, and regular testing to safeguard your data.
Can I request a withdrawal from my investment?
Yes, the minimum amount for a single withdrawal is $1000.00 or currency equivalent. The minimum amount for a regular quarterly withdrawal is $500.00 or currency equivalent/$2000.00 or currency equivalent per annum.
How can I access my account online?
Once your adviser has registered you with Novia Global Europe, you will receive an email with a secure link. Click the link to activate your account and set your password for your secure client portal.
How do I change my personal details?
To update your personal details, you’ll need to complete a “Change of Details” form. Please contact your adviser to request this.
How secure is the platform?
The platform uses advanced encryption and security protocols to ensure all client data and transactions are
protected. Multiple layers of security are in place to detect and prevent suspicious activity, and we work with
third-party security specialists to conduct regular security assessments.
Certified for excellence
compliance and security.
