Client Setup

Get quick help with client setup, capturing your client data, and our electronic signature requirements.

Video Guides – registering a new client

How to register a new client

How to register a new client – Trust Application

Process Guides

Support Documents

Submitting AML

How to submit AML documentation

Frequently Asked Questions

E-signatures and wet signatures

We accept digital signatures on all of our documents excluding withdrawals. The “electronic signature guidance document” available to download below confirms our signature requirements across all documentation.

No documents available.